This Privacy Notice explains what personal data (information) we hold about you, how we collect it and how we use and may share information about you during our management and after it ends. We are required to notify you of this information under the General Data Protection Regulation. (GDPR).
Dempster Management Services Limited (DMS) of The Old Barn, Heatherlea, Maynestone Rd, Chinley, SK23 6AF uses and is responsible for certain information about you. We are also responsible for that personal information. We would consider ourselves both a Data Processor and Controller acting on behalf of the party within your lease who is responsible for appointing us to be the managing agent.
We will comply with the data protection principles when gathering and using personal information, as set out in our GDPR data protection policy.
In performing our contractual duties, we may use personal information about you. This information is originally received from your solicitor on purchase of your property or passed to us by another agent, supplied by a letting agent/landlord or from you personally.
We may share your information with the following categories of recipients:
We will not share your personal information with any other third party.
Information is held at our office and is stored on our One Drive Cloud. Data stored, and transfer is encrypted. Access is only granted to administrators associated with our company.
Your data will be held for as long as our appointment exists and for as long as required by statute thereafter.
We collect and use your personal data on a lawful contractual basis to fulfill our management duties and to send work instructions to contractors, where applicable.
We have appropriate security measures in place to prevent personal information from being accidently lost, used or accessed in an unauthorised way. We also have procedures in place to deal with any suspected data security breach, we will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We would hope that we can resolve any query or concern. However, should you wish to lodge a complaint with the relevant authority, this is The Information Commissioners Office and more information can be found on their website: www.ICO.org.uk/concerns
A copy of your data and this statement is available by emailing our office at firstname.lastname@example.org and we will provide the information promptly. Further information is available here: